Sentry: Signature displays captured electronic signatures and photo IDs detecting fraud at the teller station.
It has increased processing speed in our back office, said Rick Uppling, assistant VP of information systems for Labe Bank. There has been a considerable time saving for our operations employees and our customer service department and there’s the added benefit of having a driver’s license option to check our customers’ identity instead of just relying on signatures.
SQN says the system works with most teller applications to provide online signature display for tellers and back office personnel at banks. The signatures can be used for applications including branch display, exception item processing, and automated signature comparison, helping to facilitate the payment decision process and quickly detect fraud.
Charles Costanza, VP of business development at SQN Banking Systems, commented, there is no reason why bank personnel shouldn’t have immediate access to the important information that will protect not only their customers, but also their bank’s bottom line.
