Cambridge, Massachusetts-based Kenan Systems Corp has introduced a new version of its billing software with support for customer analysis. Arbor/BP 5.0 comes with new features including Arbor Strategist, an on-line analytical processing customer analysis and decision support module. Strategist is based on Kenan’s Acumate database and proprietary language development environment and includes access to billing data, segmenting, reporting, ‘what if’ analysis, as well as promotion tracking, profitability and churn analysis. Version 5.0 also comes with a new multiserver architecture and a library of application programming interface functions for extending functions into payments, collections, financial data selection, off cycle credits, adjustments, approvals, refunds and notes. Kenan claims version 5.0 supports up to three times the number of subscribers and usage events as previous editions. Arbor/BP is up under AIX, HP-UX, NT and Solaris. Kenan is targeting Arbor/BP 5.0 at the telecommunications market, where customer care and billing is a priority business function. Siemens AG has signed to integrate Arbor/BP in its own products and services. Arbor/BP 5.0 is due to ship around now; no prices given.
