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November 7, 2013

JDA Software launches expanded suite of technical services

Customised services tailored to build ideal supply chain IT environments to meet business and performance needs.

By Duncan Macrae

Supply chain company JDA Software has launched an expanded suite of technical services designed to help businesses accelerate and optimise performance across their global supply chains – driving out time and cost, while meeting business and performance needs.

Creating an agile, responsive, well-integrated IT environment is said to provide the ideal platform for JDA Software’s software solutions to optimise performance in demand forecasting, fulfilment, warehouse management, transportation and distribution, and other core competencies. While advanced solutions from JDA are helping more than 3,000 companies worldwide to drive supply chain excellence, they require an optimal IT environment in order to deliver their greatest results – as well as create the highest possible return on the supply chain investment.

"The qualified professionals on the JDA Technical Services team have an average of 14 years of hands-on experience in building winning supply chain IT environments," said Imran Khan, senior VP, consulting services, JDA Software. "Backed by thousands of software implementations, each in a unique technology landscape, our technical services are unmatched in their ability to understand and address our customers’ technology-related challenges."

The newest JDA Technical Services offerings include:

Cloud Readiness

Whether a company is partnering with JDA Cloud Services or building a private cloud, the experts at JDA Technical Services ensure that all technology resources support the speed and agility of the cloud — and are also backed by the right security protocols to protect a company’s most critical supply chain information.

Supply Chain Metrics and Analytics

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Leveraging the power of JDA Business Analysis and JDA Business Intelligence, JDA consultants create a system of performance monitoring, measurement and analysis that is embedded in JDA’s software – and link directly to a company’s key performance indicators. When a deviation occurs, automated reports flag the problem, enabling quick corrective action. Common data sources are utilised for strategic, tactical and operational analysis and build the foundation for predictive supply chain analytics.

Data Services

In order to perform optimally and support sound strategic decisions, JDA software relies on a seamless flow of business data – but it must be the right information, at the right time, in the right format to produce the best possible results. JDA consultants can help to ensure that data quality, availability and movement are optimised for JDA solutions.

These new capabilities enhance JDA’s proven technical consulting capabilities, allowing customers to better align the technical and operational parts of their business to support corporate goal attainment.

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