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February 1, 2010

iWay Adopts Click4Care Care Management Technology

Click4Care has forged a partnership with iWay Software to help Click4Care clients cost-effectively integrate disparate information technology (IT) systems, with its care management platform. iWay’s streamlined and scaleable integration model enables healthcare payors to interface Click4Care’s software with their claims processing system, member and provider databases, decision support, document management and other IT applications.

By CBR Staff Writer

Click4Care’s care management software suite allows payors to aggregate critical patient information to identify the members, who would benefit most from active care management. The software’s functionality offers health plans, health insurers and third party administrators an integrated view of all member activity across utilization management, disease management, case management, and health and wellness management.

Gerald Cohen, president and CEO of iWay, said: “With a rapidly aging population and nearly half of all adult Americans living with a chronic condition, the payor community will face even greater pressure to promote and provide higher quality and cost-effective care management. To successfully achieve this goal, payors must integrate data and workflows that currently reside in separate IT systems, enabling them to collaborate and share information more efficiently with care managers, members and providers.

“By combining iWay’s powerful solutions and SOA integration approach with Click4Care’s innovative care management platform, payors will mitigate technology implementation risks and enhance their ability to keep members healthier, identify at-risk members more quickly and thoroughly, improve physician satisfaction and collaboration, and gain greater control over their financial and operational outcomes.”

Rob Gillette, CEO of Click4Care, said: “In working with payors of all sizes, we noticed a trend toward adopting sophisticated, member-centric care management approaches that leverage the interoperability and data integration of multiple IT systems. Click4Care’s strategic relationship with iWay helps our clients more readily design and deploy these technology-driven programs to ultimately enhance the quality of member care, improve member satisfaction, advance care coordination, and reduce clinical and administrative costs.”

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