Funny old world, as somebody’s grandmother once said… IBM UK Ltd users disaster recovery as an entree to user sites that it hopes ultimately to convert to a full facilities management contract – but the guy to whom you make your disaster recovery pitch is the data processing manager, whereas facilities management has to be sold to the finance director and the board: if IBM eventually wins the latter deal, the data processing manager immediately becomes a cost centre that can be eliminated and will be one of the first people declared surplus to requirements – so information technology chiefs who sign up for IBM recovery are like grouse voting for the Glorious Twelfth…