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  1. Technology
February 8, 1999


By CBR Staff Writer

Intel Corp is rolling out a new $9 per month service for some 10,000 US and Canadian dealers that it says will enable them to provide online system monitoring and management services to small business customers. Intel will sell a PCI card that is installed on a user’s server to provide monitoring and notification services. Using a dedicated connection and a browser supplied by Intel, dealers will be able to dial in to customers’ servers, access their networks and provide online support services. Intel will charge $9 per month for each user or subscriber the dealer supports. Intel says dealers will recoup the cost of the service, which it calls the InBusiness remote service center, as a function of increased revenue generated by the contracts they negotiate with customers on the basis of the service. The card supports Windows NT and NetWare. Intel expects to roll the service out to some international markets by the end of the year.

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