Infosys BPO, the subsidiary of Infosys Technologies, has secured a five-year outsourcing contract with T-Mobile UK. Infosys BPO has been engaged by T-Mobile UK to support several core processes for their finance directorate, covering – customer finance, commercial finance and accounting, and procurement operations.
According to Infosys BPO, through this strategic partnership, it is taking responsibility for specific transactional activities, allowing T-Mobile to concentrate on financial issues that are strategically important or which deliver competitive advantage.
Infosys BPO said that over the past year, it has been focusing on acquiring domain expertise across industries to enable it to address industry-specific pain points faced by clients, using a combination of process and technology levers to improve efficiencies.
Gopal Devanahalli, VP and head of communications, media and entertainment (CME) at Infosys BPO, said: We are pleased to have been selected by T-Mobile UK. Our strong F&A capabilities combined with our understanding of the telecom industry helps us successfully transform businesses of our clients.”
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Tim Spence, head of customer finance at T-Mobile UK, said: “We were keen to partner with a company that possessed a good understanding of our requirements and business needs. Infosys BPO has shown deep telecom experience and is widely recognised as a leader in business process outsourcing. We are confident of gaining immense value through our partnership with Infosys BPO.
