The Client Data Management (CDM) solution allows financial institutions to consolidate their client data, which may be located in multiple systems and data centers around the world, to be centrally managed, stored, cleansed, normalized, governed, validated, analyzed and distributed to enable the globally integrated enterprise by creating a single view of client data while protecting customers’ privacy. The master copy of client data can then be shared across all client-related applications. The CDM solution can provide financial institutions with a competitive edge for cross/up selling and product tailoring while also meeting their regulatory and compliance requirements.
Mike Schroeck, leader of business intelligence at IBM Global Business Services, said: The increasing pace of consolidation and globalization has driven the need for financial institutions to improve the consistency and accuracy of their data throughout the world.
Our CDM solution will help our financial services clients optimize their customer-related processes and improve decision making by helping provide client data that is accurate, consistent, personalized, and disseminated to all customer touch points across the enterprise, in a timely manner.
