Starwood expects the new system to save between $15 million and $20 million annually on its technology operating costs. Under the agreement, Starwood will completely redesign, deploy, manage, and support a new hotel reservation system based on HP servers, the HP-UX and Linux operating systems, and HP ProLiant servers.
The system will handle millions of guest transactions each year across all of Starwood’s distribution channels, including customer contact centers, its proprietary web sites, as well as its 750 hotels worldwide.
