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December 1, 2009

HP signs seven-year infrastructure services agreement with Eli Lilly and Company

To provide technology platform and services

By CBR Staff Writer

HP Enterprise Services has signed a seven-year infrastructure services agreement with Eli Lilly and Company, to provide flexible and scalable foundation to support Lilly’s technology needs and enhance its ability to collaborate with external partners.

Under the agreement, HP will manage Lilly’s employee workplace computing and messaging environment across its global operations. Services include hosted messaging for more than 45,000 mailboxes across all company sites, service desk and site support services for more than 60,000 employee desktops, notebooks and handheld devices in 84 countries, with service desk delivered in multiple languages.

The company said that, in support of Lilly’s efforts to collaborate with external partners, it will provide external web hosting services, manage its Microsoft SharePoint environment and provide identity and access management services that will protect the SharePoint and employee workplace environments and other portions of Lilly’s technology environments.

HP said that it will deliver these services through its Best Shore global delivery network from sites around the world. The delivery model focuses on providing clients need from regional locations, using consistent business and technical processes.

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Andy Mattes, senior vice president of Americas at HP Enterprise Services, said: “Lilly needed a flexible and scalable technology foundation to enhance its ability to collaborate. Adding service excellence to the business technology and industry expertise HP already provides Lilly will help the company meet its business goals.”

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