Allina intends to utilize ZENworks to automate application delivery across its enterprise and standardize its environment in order to alleviate the problem of an increasing number of help desk calls, brought about by inconsistent work stations at individual sites.
Brad Myrvold, manager for desktop technology at Allina, explained: With our number of locations, devices and applications, we simply had to change the traditional method of PC desktop support. ZENworks gives us a centralized, highly managed environment.
ZENworks is expected to simplify a migration of workstations across 100 locations to Microsoft Windows XP by creating a one button upgrade icon, which will allow users to schedule the upgrade at their own convenience.
To combat virus attacks, the IT team will aim to distribute anti-virus updates in a matter of hours to ensure its operation is always running.
