Home City Federal Savings Bank, an Ohio-based bank, has extended its contract with Bluepoint Solutions to implement a teller capture and receipt manager solution at 10 teller workstations.
Reportedly, the bank is upgrading from its current method of capturing deposited checks electronically at the branch or back office level to take advantage of real-time clearing, fraud detection capabilities and workflow efficiencies.
Bluepoint Solutions has said that the bank has also selected its Receipt Manager module. When combined with ImagePoint Teller Capture, the solution suite is expected to provide complete integration, storage and retrieval of all transaction information, giving the bank immediate access to receipt and check images related to deposits.
Donna Williams, chief financial officer of Home City Federal Savings Bank. “We view the migration to a teller capture platform as the logical next step to further increase the bank’s savings and workflow efficiencies. By moving to teller capture, we are positioned to gain even greater efficiencies by enabling our tellers to stay in balance throughout the day, eliminating the end-of-the-day rush to scan and balance each drawer. Additionally, tellers will now have access to comprehensive customer information including detailed deposit and other transaction information, making it easier to answer customers’ questions in a more timely and efficient manner.”
Bluepoint Solutions is a California-based provider of remote deposit capture (RDC), image-based item processing, electronic document management and receipt management products.
This article is from the CBROnline archive: some formatting and images may not be present.
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