Business process management (BPM) is an approach to managing an organisation’s workflow that aims to make it more efficient and flexible.
These processes refer to flows of business activities. An approach to BPM involves looking at the processes in an organisation and analysing their effectiveness.
BPM as an approach aims to minimise the potential for human error and can include all or a mixture of modelling, automation, execution, control, measurement and optimisation of business activity flows, according to the definition by BPM.com.
These tools will help you undertake BPM within your own organisation.
1. Ardoq
Ardoq helps organisations control their data through documentation to better connect business and IT. It provides auto-generated visualisations in order to increase users’ understanding of their systems, including presenting unstructured data.
The software costs $59 per month per user, but is free for small teams and for the first 12 months costs $49 per month per user.
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Users get access to online support and live support during business hours.
Ardoq was founded in 2013, and is a graduate from the incubator program Miles Forge.
2. ProcessMaker
ProcessMaker is used by organisations to design, automate and deploy business processes.
The software includes a toolbox which can be used to create digital forms and map out the workflows.
Usefully, ProcessMaker can interact with other applications such as customers’ Enterprise Resource Planning, business intelligence, Customer Relationship Management and document management.
ProcessMaker can be downloaded as an app on iOS or Android.
The software is available as a free open source version, but there are also corporate and enterprise versions with pricing available on request. Both can be sampled through a 30-day free trial.
3. IBM
IBM Business Process Manager Tools includes IBM Process Designer and IBM Integration Designer.
The first tool can be used to model human-centric business processes and demonstrate them. It can also be used to analyse processes.
Meanwhile, Integration Designer is designed to allow integration of an organisation’s service-oriented application. It is Eclipse-based for building SOA-based BPM and integration solutions across IBM Process Server and IBM WebSphere Adapters.
4. Oracle Business Process Management Suite
The suite includes business modelling and optimisation tools amd tools for system integration.
This includes business activity monitoring dashboards, and task and case management capabilities for end users.
The Process Composer feature is a web-based tool for creating and customising business processes. This can be used to optimise process design before the process is deployed, and evaluate a process when it has been.
The suite allows the user to easily define and change rules and policies, and monitor processes in real-time.
5. Decisions
The platform includes a workflow engine, rule engine, form designer, report/dashboard builder, open API and SDK.
The workflow engine allows the user to develop executable workflows without writing code, mapping it out in the style of a whiteboard.
Licensing is available for both software company partners and large enterprises.
The platform pricing starts at $2,500 per month. Server-based pricing is available for both subscription and perpetual models.
