Google and HP have stopped sales of the Chromebook 11 laptop after reports of overheating power supplies.
Consumers have been advised to stop using the charger offered with the laptop and purchase another one.
Google product management VP Caesar Sengupta said that both the companies are stopping sales of the HP Chromebook 11 after receiving a small number of complaints that chargers included with the device have been damaged due to overheating – with claims of some actually melting.
"We are working with the Consumer Product Safety Commission to identify the appropriate corrective action, and will provide additional information and instructions as soon as we can," Sengupta said.
"In the meantime, customers who have purchased an HP Chromebook 11 should not use the original charger provided with the product.
"In the interim they may continue using their HP Chromebook 11 with any other Underwriters Laboratories-listed micro-USB charger, for example one provided with a tablet or smartphone.
"We apologise for the inconvenience."
Chromebook laptops are powered by Google’s Chrome operating system and are offered at below $500.
