The deal includes e-mail, document sharing, calendaring and the ability to combine unified communications and collaboration across a range of information technology environments to make it easier to find, reach and collaborate with employees and customers, said IBM.
Global Hyatt is rolling out IBM Lotus Notes version 8.0 software to its North American hotels in 2008 and its international hotels in 2009. The new software features built-in Web 2.0 capabilities such as composite applications, which draw their functionality and combine information from several different sources and live text. Live text enables Lotus Notes to recognize patterns in text in any document and then perform actions on that text, according to IBM.
The IBM Lotus Notes software reportedly has an easy-to-use interface, allowing Hyatt’s staff to access their e-mail and calendar entries. In this latest version, Sametime instant messaging is built into the main screen, next to the email inbox.
In addition, Global Hyatt worked with IBM to give its staff access to team rooms, which are repositories where documents can be stored and retrieved by user communities through Lotus Notes.
Bob Picciano, general manager of IBM Lotus Software, said: IBM is defining and delivering the next-generation collaboration environment that will help people drive better business results in the global economy. Global Hyatt has invested in its people by establishing a culture of collaborative innovation. Through this investment, Hyatt employees will experience the future of work – today.
