Global Capacity, a telecommunications information and logistics company, has won a new contract to provide remote management services to Geckotech, a provider of VoIP services for businesses.
Under the terms of the three-year agreement, Global Capacity will provide around-the-clock management of Geckotech’s nationwide access network, identifying, isolating, and resolving errors and ensuring maximum uptime for Geckotech’s business-critical applications.
In addition, Global Capacity will provide acceptance testing and integration of new circuits onto Geckotech’s network, which is expected to double from its current 250 circuits within the first year of the agreement, the company said.
Josh Robbins, managing partner of Geckotech, said: Partnering with Global Capacity provides a highly-scalable extension to Geckotech’s customer support team with experts in around-the-clock proactive circuit management. The partnership will add value to Geckotech’s core offering by allowing us to focus on providing our customers with superior, individualized support, the highest level of network uptime, and reliable Hosted VoIP service.
Patrick Shutt, CEO of Global Capacity, said: This contract highlights the flexibility and value of Global Capacity’s telecom information and logistics business model and we are pleased that Geckotech has joined the growing list of customers who have placed their trust in Global Capacity.
