Harland Financial Solutions, a supplier of software and services to financial institutions, has announced that Michigan-based Genisys Credit Union went live on its UltraData Enterprise core processing solution.
Reportedly, the conversion to UltraData Enterprise was completed on August 1, 2009. The credit union underwent a five-month methodical implementation plan with Harland Financial Solutions that included two test conversions and two mock conversions to ensure the project would flow smoothly.
In addition, Genisys Credit Union currently uses a variety of Harland Financial Solutions’ applications and added the new UltraData Enterprise CRM solution during the conversion process.
Tom Alter, executive vice president and COO of Genisys Credit Union, said: “UltraData Enterprise CRM gives us the capabilities we have always envisioned for our credit union. It will serve as the foundation of our retention efforts and fuel our long-term growth. With a complete view of our members, we can now enhance our already excellent service levels and be even more responsive to our members’ needs.”
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