Gen-i has entered into a five-year IT outsourcing agreement with Department of Corrections, to deliver IT infrastructure and telecommunications requirements, provide user support services, and support over 200 Department of Corrections sites across New Zealand.
The company said that the agreement includes service desk, service management, voice and unified communications, data and Internet services, boundary security, remote access, video conferencing, data centre hosting, server and desktop management, and print output services.
According to Gen-i, the contract will enhance Department of Corrections computing and communications infrastructure by taking advantage of emerging technologies including cloud computing, high quality video conferencing and dynamic real-time monitoring.
Additionally, to improve the Department’s telecommunications and IT environment, Gen-i will facilitate the Department to migrate to cloud computing services, such as ReadyCloud infrastructure-as-a-service offering.
Jon Cumming, chief information officer at Department of Corrections, said: "We are pleased to have Gen-i onboard and look forward to working with them to enhance IT services for our customers and build capability to meet our future needs."
Chris Quin, CEO of Gen-i Australasia, said: "Both the Department and Gen-i see this agreement as a big step forwards for Government outsourcing and recognise that a strong partnership will be integral to its success.
"We look forward to helping the Department improve the strength of its IT systems, substantially increase value for money and position itself to readily accept the level of change demanded by Government with agility and scalability."
