General Electric Co’s GE Information Services division launched BusinessTalk 2000, the latest upgrade to its communications and information management system tool for large international firms: BusinessTalk, originally developed by Apple Computer Inc, whose implementation is called AppleLink, for communicating by glorified electronic mail with dealers and resellers around the world, is already used by 1,000 companies, including Novell Inc, which has customised the service to transmit technical support on NetWare; it is a dial-in network, which GE Information Services customers link in to for a UKP14.50 hourly access fee; the service is processed and controlled at GE’s Cleveland, Ohio centre; all the client need do is provide the data; the BusinessTalk 2000 shrink-wrapped software tool is UKP205 for MS-DOS, Windows and the Macintosh.