Since its inception in 1992, Image Entry has become an emerging leader in outsourced medical claims processing, supporting on-line claims adjudication. The company serves 14 of 50 state BlueCross/BlueShield organizations and processes approximately 18 million claims annually. The company has obtained federal certifications allowing it to process federal employee benefit program claims as well.
Image Entry has an extensive service platform supporting outsourced tax return and related remittance processing for the departments of revenue in several states including Alabama, Arkansas, Illinois, Indiana, and Kentucky. In addition, the company provides outsourced processing for a host of other state government agencies addressing management of vital statistics as well as records for human services, insurance, labor, library and archives, public safety, and transportation departments. At the federal level, Image Entry is working with both the National Weather Service and the Immigration and Naturalization Service to digitize information and create systems for on-line data retrieval within these agencies and to establish electronic data repositories providing rapid researching capabilities for external use. The company also provides data capture and image conversion services to support a variety of business processes as well as information processing services to support customer care and demographic analysis for consumer products companies.
The acquisition of Image Entry extends F.Y.I.’s reach into state and federal government agencies, providing additional service platform capacity and new applications, such as the remittance processes for departments of revenue, said Ed H. Bowman, Jr., President and CEO of F.Y.I. Incorporated. We expect to leverage Image Entry’s expertise, resources, and strong client relationships in combination with our existing New York state government services platform to support large government contracts both at the state and federal level.
Mr. Bowman continued, Image Entry also brings additional on-line processing capabilities to complement our medical claims processing business, which today processes more than 60 million claims annually. Image Entry provides a strong, cost-competitive domestic service platform alternative that we can bring to bear in addition to our offshore service infrastructure. Bill Deaton, the company’s founder, and his team have provided strong guidance and leadership for the business, and we look forward to their continued leadership and contributions as part of F.Y.I. Incorporated.
