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October 13, 2010

Fujitsu launches Unified Communications Service

Communications system environment over the Internet from Fujitsu's datacentres

By CBR Staff Writer

Fujitsu has announced the launched of Unified Communications Service, an offering that delivers a communications system environment over the Internet from the company’s datacentres.

The company said that the new service will enable office communications by integrating customers’ landlines, mobile terminals, video/web conferencing equipment, e-mail, and voicemail facilities.

The new cloud-based service will allow customers to use servers that manage the contact status such as being online, in a meeting, or absent; IP telephony; as well as the servers that link PCs with business applications and groupware via a network.

Fujitsu said that when using the Unified Communications Service in conjunction with customers’ existing business applications, the system’s flexible interface connectivity with Fujitsu’s cloud infrastructures can also improve the efficiency of customers’ business process.

The new service enables users to check the availability of their colleagues using IP telephony or a PC, and to contact them through various means such as phone, e-mail, web conferencing, videoconferencing or instant messaging, depending on their status.

Fujitsu has positioned the service as a part of its Workplace LCM Services, which provides operations support for customer ICT systems, and will also manage the procurement and operation of IP phones and other equipment.

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