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October 4, 2010

Fujitsu, Salesforce.com launch upgraded Salesforce CRM

A cloud computing offering for managing the entire order fulfillment process

By CBR Staff Writer

Fujitsu and Salesforce.com, a provider of enterprise cloud computing, have launched Salesforce CRM with new features, that enables businesses to manage the entire order fulfillment process in a seamless, integrated-way.

The companies said that the enhanced Salesforce CRM brings together the features of Salesforce CRM with glovia Order Management, a Fujitsu Group firm, which includes functionality for sales, delivery, billing, returned goods, inventory control, and purchasing.

These feature provides customers with a cloud computing offering for managing the entire order fulfillment process in an integrated process.

The new Salesforce CRM is the first offerings post partnership between the two companies in May 2010.

Under the partnership, Fujitsu and salesforce.com are combining their technologies to optimise the entire ICT systems of customers who are expanding their businesses worldwide or exploring ways to accelerate their management processes.

The updated Salesforce CRM will be available in Japan from October 2010.

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