The benefits manager web portal at www.fdl-life.com provides services for all employee benefits customers regardless of which billing method they choose.
Features include online policy contracts, benefit claim reports, employee coverage verification, and group payment history. For customers that want to manage all aspects of administration online, web billing is offered as an administration tool to manage employee benefits and eligibility.
Fort Dearborn says new features include a redesigned look and more user-friendly navigation. Utilizing a task-oriented approach, the enhanced portal guides users to the appropriate place as quickly and efficiently as possible.
Our goal was to improve our customers’ online experience by creating a portal with intuitive design and streamlined functionality. We want our customers to see and experience an advantage to using the web for group benefits administration, said Brad Gary, chief marketing officer of Fort Dearborn Life.
