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October 12, 2009

Fiserv Adds New Features To Electronic Billing, Payment Capabilities

Added new e-mail and mobile alerts that notify consumers via web, email and mobile devices

By CBR Staff Writer

Fiserv has announced that Biller Direct HV, a hosted solution that integrates electronic billing and payment (EBP) capabilities into company websites, has been added with new delivery and alerting capabilities.

Reportedly, the new capabilities include a ‘push e-bill’ option that enables the delivery of PDF e-bills via e-mail and mobile alerts that notify consumers via their mobile device when a bill has been received.

According to the Fiserv, with Biller Direct HV, billing organizations can deliver bills electronically to all channels including the web, email and mobile devices. It also enables consumers to receive text messages delivered to their mobile device with notifications regarding their billing account, including a bill reminder that contains bill summary information.

Fiserv has said that the PDF e-Bill Via e-Mail functionality gives consumers the option to receive and view a PDF version of their bill from any e-mail inbox, regardless of the e-mail service provider. Fiserv has further added that it has added an encrypted PDF attachment to the bill reminder, with a consumer-defined passphrase for security.

Adam Craig, director of product management, biller solutions, Fiserv, said: “The key to maximizing e-bill adoption is delivering bills wherever consumers prefer, whether it is online at the biller’s site, on a bank site, via e-mail or on a mobile device. Our solution represents a paradigm shift in the way that PDF e-billing is viewed today, and this could have a significant positive impact on paperless adoption and the rate of electronic payments.”

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