Farmers Alliance Mutual Insurance’s (FAMI) current endorsements management system is paper-driven, and all the decisions need to be executed manually. The insurer says that its modernization initiative is intended to reduce the inefficiencies in this process by automating both the steps in the process and the decision-making logic. This will ensure that its agents have online access to the FAMI product line, while ensuring that the decisions are made and communicated back in real-time.
The QuickRules BRMS technology from Yasu was chosen to automate the decision-making logic based on its out-of-the-box support for the ACORD standards. The support for various J2EE application servers, as well the different rule formats supported, were also contributing factors in choosing the technology, according to Andy Edwardson of FAMI.
FAMI has confirmed that the implementation of the new system is already underway, and that it expects to go live with the new endorsements systems by March 2007. FAMI is being helped in this effort by Jarus Technologies, one of the implementation partners for the QuickRules BRMS.