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November 2, 2009

Express Scripts Enters Into Agreement With Greatwater Software

To provide prescription management options such as generic drug and home delivery of medication options to the patients

By CBR Staff Writer

Express Scripts and Greatwater Software have entered into an agreement that will enable patients to review options for reducing prescription costs when checking in for appointments at their physician’s office.

As per the agreement, Express Scripts is expected to utilise Greatwater’s PatientPoint kiosk platform to present its members with information regarding their prescription benefit and prescription management options such as generic drug and home delivery of medication options.

Express Scripts said that the kiosks will engage patients in real time at the point of care to streamline practice workflow and increase the likelihood of prescription adherence. These kiosks will provide Express Scripts members with economical pharmacy options based on their specific medication regimens.

Steve Miller, chief medical officer of Express Scripts, said: Presenting consumers with prescription management options at the point of care not only promotes better prescription compliance but also empowers patients to take a more active role in managing their health. Only half of all patients are estimated to take their prescriptions as prescribed by their physician. By utilising Greatwater Software’s kiosk technology, we will be able to more closely monitor prescription adherence and conversion rates, which will provide us with valuable insight into patient medication compliance.

Don Shaver, CEO of Greatwater Software, said: An increasing number of physician practices are adopting self-service for functions such as patient registration, bill payment and appointment scheduling. Through this important collaboration, patients who are members of health plans that partner with Express Scripts will have access to prescription management options that make it more cost-effective and convenient for them to comply with their medication plans. At the same time, the initiative will provide Express Scripts with a centralised method for communicating with their member population at the point of care.

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