As a result of the improvements, policyholders will be able to view their policy and claims information over a secure internet portal in real time and print their complete loss runs at the touch of a button.
The company says the enhanced PCIC features several important benefits for EDIC policyholders including up-to-date and extensive claim information, time and cost savings, convenience, and real-time information.
James Little, chairman and CEO of Employers Direct Insurance Company said,
The Policyholder’s Claims and Information Center, allows our policyholders to view all their up-to-date information in a way that is convenient for them – 24 hours a day from their own computer. This new technology significantly cuts down the time spent on communication regarding claim status, makes policy and claims information easily obtainable for our policyholders and allows loss runs and claim reports to be printed by them any time they need them,
