Elron Software Inc has added greater response facilities to its email monitoring software, which dispenses with an administrator for checking messages with black-listed terms. Message Inspector, which shipped in April, can now choose between alerting a user’s boss, sending a warning to the culpable user, or telling the HR department.
Burlington, Massachusetts-based Elron is confident that its technology, developed by a doctor of linguistics, reduces Message Inspector’s error rate to a level where human intervention is no longer necessary.
Two sets of patent pending technology underpin the software. The dynamic co-location dictionary spots keywords and registers their juxtaposition. Then adaptive relevant ranking technology makes a statistical estimate, based on thousands of previous documents, on whether the word highlighted has been used in an offensive or racist way. Elron claims to get it right more than 97% of the time, contrasting with the 50% to 70% success rates of software like MIMEsweeper from Content Technologies Reading, a UK-based firm email security company.
The company is the wholly-owned US subsidiary of Elron Electronics Industries Ltd, a technology holding company centered in Haifa, Israel. Elron Software also stocks a firewall, a corporate net surfing monitor called Internet Manager, as well as software to prioritize or balance network traffic called Bandwidth Optimizer. Message Inspector costs from $1,195 for 25 users.