Whispers out of Redmond, Washington say that the upcoming 3.1 release of Microsoft Corp’s Windows is a whizz – much faster than the current 3.0 version, but, more important, instead of crashing and splattering your work all over the insides of the computer when it encounters a badly-behaved program, in the new version, just the application crashes, but not before Windows has trapped all the information that led up to the crash, so that all you Sherlock Holmeses out there can figure out how to fix the thing: the fact that deductive work on the part of the developer or user is required – Bill Gates is not going to do everything for you – is made clear by the fact that the icon that delivers up the data is called Dr Watson, and the symbol is a Calabash pipe smoking heavily.