Dialogic expects the D/82JCT-U to play a key role in its customers’ strategies for the converging voice and data networks. This PBX integration platform helps protect an organization’s existing investment in costly PBX equipment at the same time helping the business transition to the more advanced, converged voice/data network model by providing connectivity between legacy telecom equipment and the Internet or a local- or wide-area network. The platform also enables today’s most popular computer telephony (CT) applications such as Internet telephony, call center, unified messaging, and interactive multimedia response.
Endorsed by Leading Computer Telephony Solutions Vendors
Endorsing the product’s leadership, key computer telephony solution vendors have already adopted the Dialogic D/82JCT-U technology to provide digital switch connectivity.
We selected the Dialogic PBX integration platform for its combined multimedia and connectivity capabilities, explained Randy Ottinger, president of AVT’s CTI Software Group. The broad Dialogic switch support, along with voice, speech, and fax media support, provides the feature-richness, programmability, and scalability we need. Overall, we believe Dialogic has the most robust PBX integration platform on the market, with unmatched support.
Open solutions such as the D/82JCT-U are essential in today’s fast-changing and highly competitive enterprise market, explained Howard Bubb, Intel vice president and president of Dialogic. Businesses need a server that protects their investment in legacy equipment, at the same time delivering the flexibility and extensibility to adapt to their growing needs for converged multimedia solutions. PBX integration building blocks, which seamlessly connect the enterprise switch to the data network, make these servers cost-effective, channel-ready, and easy to upgrade and support.
Dialogic PBX Integration Technology
Dialogic PBX integration platforms bring customers the highest density and the greatest scalability currently available. Providing flexible and advanced digital connectivity to today’s most popular PBXs, the D/82JCT-U PBX platform lets users easily connect to almost any switch on the market through a single, programmable interface. Besides connectivity, Dialogic PBX integration products offer multimedia programmable ports. This allows users to access voice, fax, speech, and call processing functionality and PBX integration on the same platform, streamlining the technology and reducing the cost of ownership for systems requiring multimedia functionality, such as unified messaging, speech auto attendants, and call center applications.
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Dialogic digital PBX integration technology also eliminates the complexities associated with analog or T-1 integration to a PBX, as well as costly investments in proprietary computer-telephone integration links.
