Dialogic Corp, of Parsippany, New Jersey, has introduced PBXpert, a software utility designed to help Dialogic developers integrate their telephony applications with many PABX and key systems. Using PBXpert, says Dialogic, application developers can edit and download call progress tone characteristics without recompiling their software, enabling them to bring applications to market earlier. There is a tool that listens to and learns all five call progress tones – dial tone, ring back, busy, reorder and disconnect – without the need to disconnect phone lines or take phones off the hook. PBXpert’s expandable database of PABX tones enables call progress information from many PABXs to be saved, using them repeatedly without the need to redefine frequency or cadence characteristics. It also enables tone characteristics from 10 unique sources to be applied to an individual voice processing board, giving it the capability to integrate simultaneously with 10 switches or international central office tone environments. The utility runs under MS-DOS, and the call progress tone data files PBXpert produces can be applied to Dialogic boards running applications under MS-DOS, Windows95 and Windows NT; it’s free, and can be downloaded from the Dialogic Web site.
