Cellect Solutions, based in Overland Park, Kansas, provides warrantee return services for regional cellular service providers, coordinating cellular phone warranty repairs from the customer to the manufacturer, and providing loaner phones to cellular phone service customers while the repair is in process.
The company will use DHL to provide loaner phones to wireless customers across the US, ensuring cellular clients maintain uninterrupted service.
As we started this new venture, we were looking for a shipping company that was willing to hold our hand a bit to ensure the critical transportation component runs smoothly, said Jamie Thomason, president of Cellect Solutions.
DHL was the only company that cared about our company in its infancy, and provided the type of personalized support that helped us grow our business successfully from the start. Quite frankly, we never expected that type of care from a large, global company, Mr Thomason continued.
