View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
April 18, 1994


By CBR Staff Writer

That’s the spirit, and it underlines the things computer makers are still not getting right as they target their newest computers at the consumer market: according to the Wall Street Journal, one woman rang Dell Computer Corp’s toll-free help line to ask how to install batteries in her laptop, and when told that the directions she wanted were on the first page of the manual, she replied angrily I just paid $2,000 for this damn thing, and I’m not going to read a book in order to find out how to use it.

Topics in this article :
Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.