Delta Lloyd Life will use ALIS to replace several current back office systems that are managing the Delta Lloyd business in Belgium. The new ALIS-based system provides a web-based environment, managing both back office and front office operations, and will include data migration. FIS says that this will enable the insurer to bring significant improvements in the administration of products and services to end-customers.
The decision to implement FIS’ ALIS system followed a critical project evaluation phase, which was geared to defining the policy administration platform replacement program. Delta Lloyd Life has invested in the new system to achieve a number of key objectives in addition to improving efficiency, including: reducing operating costs, improving customer service and reducing the time to market for new insurance products.
The implementation project will consolidate the current multiple policy administration systems, common applications and infrastructure components. ALIS will support a range of product sectors, including investment & savings products, risk products and mortgage protection products.
