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December 6, 2010

Dell Services bags five-year contract from The Carlyle Group

Technical support, application maintenance and integration services for The Carlyle Group's ERP implementation

By CBR Staff Writer

Dell Services has signed a five-year contract with global alternative asset manager The Carlyle Group to provide hosting and support for Oracle PeopleSoft Enterprise and Hyperion Performance Management applications.

Under the agreement, Dell Services will provide technical support, application maintenance and integration services for The Carlyle Group’s Enterprise Resource Planning (ERP) implementation.

In addition, as a single partner for both hardware and services, Dell Services will also offer a fully-integrated end-to-end offering that includes hardware, data centre hosting, IT service management, and PeopleSoft and Hyperion applications management.

The contract is expected to maximise The Carlyle Group benefits and value of PeopleSoft and Hyperion offerings, including strategy consulting, applications services, infrastructure support services and business process offerings.

Dell Services president Peter Altabef said their purpose is to help their customers succeed, and they look forward to supporting The Carlyle Group with high-performance, productivity-enhancing application services that help increase operational efficiencies, drive revenue and cultivate business growth.

"Our deep experience delivering PeopleSoft applications offerings around the globe, with our established methodologies and industry best practices, can help ensure seamless collaboration with The Carlyle Group’s implementation team," Altabef said.

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