It’s all about using the web to get customers the information they need quickly and at the lowest cost possible, comments Jim Meinen, President of Decision Systems. Meinen adds the savings associated for both the lessor and the lessee by Customer Care allowing secured data access using the web is significant. Customer Care is a significant breakthrough product for our InfoLease and VehicleLease customers.
Customer Care is part of the DSI Financial Systems suite of web products, which includes Interactive Web, a web-enabled credit application and decisioning product and Web InfoAnalysis, the leasing industries first web-based lease pricing tool.
Customer Care is an easy to implement, easy to manage, and easy to use product that can seamlessly integrate into virtually any website or web application. It features secure, real-time access to InfoLease or VehicleLease account information and the flexibility to allow the lessor to choose what information they want to make available to the lessee. In addition, Customer Care can be used by the Lessor to get a real-time account status for any customer 24 hours a day, 7 days a week.
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