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Technology / Data

WNS renews BPO contract with SAS Airlines

WNS Holdings, a provider of global business process outsourcing services, has signed a six-year contract with SAS Airlines. This new contact is a renewal of WNS’ existing five-year agreement to provide passenger revenue accounting services for SAS.

Under the terms of the new contract, WNS will transition SAS from an in-house revenue accounting system to the Sirax AirFinance platform. The new financial management system is expected to enable SAS to manage over 40 million tickets annually and is also expected to enable SAS to significantly reduce spending on revenue accounting.

Once the implementation is complete, WNS is expected to deliver the full suite of services critical to revenue accounting accuracy, including sales accounting, inward and outward billing, coupon matching, refunds and fare audits.

Steen Wulff, director of passenger revenue accounting at SAS Airlines, said: When we decided to move to the new Sirax platform, we had the option to change providers but decided to continue our relationship with WNS. WNS has both the industry knowledge and technical capabilities to ensure a smooth transition without disrupting our current revenue accounting operations.

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Eric Selvadurai, Managing Director of WNS Europe, said:We are pleased to continue our relationship with SAS Airlines, automating and transforming their revenue accounting operations.

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CBR Staff Writer

CBR Online legacy content.