View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
  2. Data
May 6, 2009

Symantec announces Managed Backup Services

The new service claims to reduce costs and improve backup and recovery operations

By CBR Staff Writer

Symantec, a provider of security, storage and systems management solutions, has announced Symantec Managed Backup Services, an offering which provides management of backup and recovery operations, allowing customers to utilize IT resources and focus on core business priorities.

The company said that Symantec Managed Backup Services help customers manage their Symantec NetBackup environments on an ongoing basis, optimizing their current technology investment. The service is designed for customers who want to take a proactive approach to their backup and recovery strategy by having Symantec experts manage their day-to-day backup operations, while leveraging existing Symantec NetBackup infrastructure.

Based on the ITIL processes and deep product knowledge, Symantec Managed Backup Services combine local management, on-site or off-site, with remote round-the-clock monitoring, incident management, restore requests, planning and optimization assistance, and reporting capabilities. The services are managed by a local Service Delivery Manager, who supervises day-to-day operations and provides customers with monthly account reviews, the company added.

According to Symantec, Managed Backup Services deliver: managed problem escalation; improved backup and recovery performance; improved audit and regulatory compliance; strategic use of IT resources; and cost control.

Anil Chakravarthy, senior vice president of Symantec Enterprise Services, said: Many organizations are currently upgrading and modernizing their backup infrastructures to keep pace with data growth and heightened requirements for recovery. At the same time, they are also evaluating out-tasking to experts as a way to reduce costs and gain higher reliability.

Content from our partners
Why food manufacturers must pursue greater visibility and agility
How to define an empowered chief data officer
Financial management can be onerous for CFOs, but new tech is helping lighten the load

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.