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March 2, 2010

SAS, Teradata introduce Warranty Analysis Advantage Program

Combines SAS Warranty Analysis and Teradata Early Warning software and services

By CBR Staff Writer

Teradata and SAS are expanding in-database analytics options with the new Warranty Analysis Advantage Program, which combines SAS Warranty Analysis and Teradata Early Warning software and services, and leveraging the power of Teradata database and Teradata’s new platform family.

With SAS Warranty Analysis for Teradata, business users can access reports and perform predictive analyses to detect and correct issues earlier, thus reducing warranty costs while protecting brand reputation, the companies claim.

The companies said that the joint offer was developed for manufacturers of products subject to warranty claims such as automobiles, electronics, industrial machinery and heavy-duty equipment and trucks, and household appliances.

According to Teradata, the new warranty management offering integrates structured and unstructured data from across the service chain and provides information and tools necessary to identify root cause and minimise the size and scope of recalls.

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The ability of SAS Warranty Analysis for Teradata to track parts and assemblies produces product cost data for use in supplier cost recovery and leveraging economies of scale, especially in new product development and parts sourcing, the companies said.

Bill Roberts, business director for manufacturing and supply chain global practice at SAS, said: “Warranty-related issues can grow for months before detection. SAS Warranty Analysis for Teradata can detect adverse quality patterns in complex data sets, helping manufacturers expedite issue detection and definition. Ultimately, manufacturers can operate more efficiently and maintain their competitive edge.

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