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April 7, 2010

Open Text to integrate Nstein’s content analytics capabilities in ECM suite

To help customers enhance productivity and manage governance and e-discovery issues.

By CBR Staff Writer

Open Text, a provider of enterprise content management (ECM) software, said that it plans to integrate and expand the content analytics capabilities of Nstein Technologies in the Open Text ECM Suite.

The company said that it plans to bring new content analytics capabilities to its offering, adding value for customers to create new ways to engage users, enhance productivity and manage governance and e-discovery issues.

With Nstein’s technology as part of the ECM Suite, customers gain a full-featured content analysis engine they can extend across their ECM environments, covering text-based content, regulated documents, email, social media, web content, OCR-treated scanned images, and content in business systems, such as Microsoft, SAP and Oracle, Open Text said.

According to Open Text, its first integration of Nstein technology will focus on user experience in web applications by integrating content analytics with the company’s Vignette Content Management system, and its Media Management offering. It will also integrate the technology with its Enterprise Library, a core repository layer for storing, securing and retaining content assets in the ECM Suite.

In addition, the content analytics capabilities will enhance the existing information retrieval capabilities provided by the native search inherent to the ECM Suite. Like search, content analytics will become a shared service available to each Open Text ECM Suite application.

The integrations are expected to be completed over the next 12 months. Going forward, the product formerly known as Nstein Text Mining Engine will be marketed as Open Text Content Analytics, and the company will retain Nstein’s Montreal headquarters as its global development centre for content analytics, linguistics and semantic technology.

Eugene Roman, CTO of Open Text, said: By integrating Nstein’s technology into our ECM Suite, we’ll deliver more powerful solutions that will help our customers gain more value from content, and even create new revenue streams both inside the corporation and throughout their networks of stakeholders.

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