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November 3, 2011

NetSuite releases advanced mobility, analytics

To help services organisations automate and manage key aspects of their business

By CBR Staff Writer

NetSuite has released services resource planning (SRP) and professional services automation (PSA) innovations to drive productivity, visibility and global resourcing for professional services organisations.

NetSuite’s professional services automation software helps services organisations automate and manage key aspects of their business – from resource management to project management, marketing, skills tracking, service delivery, billing, revenue management, and driving repeat business from existing clients.

The offerings enable global services organizations to overcome the challenges of global services delivery, including comprehensive support for multiple languages, currencies, taxation rules, and global resource pools, as well as real-time global visibility across their entire business.

The Advanced Reporting Wizard guides users through the process of creating detailed queries without technical expertise.

NetSuite OpenAir Mobile now offers a full-featured mobile PSA app which allows users to immediately capture an image of an expense receipt, attach it to an expense report, and submit, all from an iPhone.

Enhanced ‘follow the sun’ time zone support makes it easier to accurately book resources across different time zones, while a graphical booking chart now displays the location of field resources.

NetSuite makes it simple to make key staffing decisions and assignments, with workflow notification enhancements that make it easy to send detailed messages based on triggering events, and share important details in a streamlined, automated fashion with co-workers and employees.

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