Microsoft has unveiled Public Sector On-Demand applications, which is powered by Microsoft Dynamics CRM, is a set of applications designed for the US government and education organizations seeking an alternative to traditional on-premise applications.
Microsoft said that its Public Sector On-Demand applications help organizations improve communication and citizen services through a full-service relationship management service, hosted by one of Microsoft’s certified partners. The cloud-computing, browser-based service provides public sector organizations with tools that aggregate a 360-degree view of critical data, enterprise-class reporting and analytics, all with virtually no ramp-up time.
According to Microsoft, the applications include: Public Records Tracker; Fasttrackgov Citizen Service Solutions; Agenda Builder; Constituent Issue Manager; Inspection Manager; and Backpack 2008 Student Information System.
Curt Kolcun, vice president of the US public sector at Microsoft, said: Public sector customers are working to deliver the next generation of capabilities to dramatically lower costs, increase productivity, streamline operations and reduce custom development time. The Public Sector On-Demand cloud-based solutions we are launching with our partners represent the first of many such hosted applications.