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August 5, 2009

Kroll Ontrack releases new data recovery portal for Apple customers

To provide data recovery services for Mac systems, servers and devices

By CBR Staff Writer

Kroll Ontrack, a provider of data recovery products and services, has released a Data Recovery Portal for Apple customers. Through Ontrack Data Recovery services, the company offers data recovery services for Apple customers with Mac systems, servers, applications, files, operating systems as well as iPod and iPhone devices.

Kroll Ontrack said that it will work with Apple’s Service Providers to provide data recovery service to Apple customers. Apple Service Providers will have access to the new customized web portal to register data recovery jobs for their customers in real time.

Once the data recovery job is registered through the portal, customers will receive automated updates directly from Kroll Ontrack, the company said

According to Kroll Ontrack, the new portal also provides: evaluation and detailed file report defining which files can be recovered; and job tracking through access to Ontrack Online.

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The company said that it has recently released an enhanced suite of data recovery technology for both MacMail and Microsoft Entourage e-mail as well as data recovery capabilities for Apple Xsan 2 clustered file system for Mac OS X.

Todd Johnson, vice president of Ontrack Data Recovery operations at Kroll Ontrack, said: Apple Service Providers and users can now benefit from the 20 years of data recovery experience and extensive Apple expertise Kroll Ontrack has to offer. With the new Global Data Recovery Program, customers who need data recovery have easy access to a much-needed service when data loss occurs.

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