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March 2, 2015

HDS delivers real-time insights to telecoms providers

Live Insight for Telecom launched today.

By Alexander Sword

Hitachi Data Systems (HDS) has launched Live Insight for Telecom, a predictive analytics solution for telecoms providers.

The solution provides real-time insight into network performance, allowing providers to use current and historical data together to improve their service delivery.

Operators can also use the platform to offer network analytics as a service to their customers.

The platform is capable of collecting and analysing up to one million events per second per processing engine and provides millisecond-level visibility. This represents an improvement on the current norm of between one and five minutes.

"Live Insight for Telecom is another critical proof point of the Hitachi Data Systems commitment to Social Innovation. Our solution can transform how global telecom service providers operate, giving them the ability to unlock the power of data and use those insights to provide high-performance service and improve the customer experience," said Kevin Eggleston, senior vice president, Social Innovation and Global Industries at Hitachi Data Systems.

Dwight DeClouette, Communications Media and Entertainment VP at HDS, commented: "Telecoms providers want visibility of their operations in real time. It’s imperative that they have access to information."

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