Dataflux, a provider of data management solutions, said that G4S Cash Solutions (UK), the provider of cash offerings, has selected DataFlux technology to analyse, improve and control enterprise customer data, contracts data and other financial information.
DataFlux will support G4S in modernising its business IT systems by consolidating operational, customer facing and finance applications onto a single SAP platform from the G4S’ legacy data system.
G4S will also use the DataFlux technology to develop and execute business rules that improve the quality of legacy data while enriching customer information with external datasets such as demographic and geographic information.
The new SAP system offers an automated data improvement process that will allow G4S to standardise data across its other operational systems while identifying and merging records from multiple systems.
G4S senior project manager David Jackson said they view their data as a key business asset, and this programme is focused on governing our data to deliver benefits.
"Improving customer data by consolidating on to one platform in this way will increase operational efficiency and ultimately enhance our levels of customer service," Jackson said.
DataFlux EMEA managing director Colin Rickard said by implementing a data management strategy before migration, G4S will have a smooth transition to their new business systems – and positioned the company for a more rapid return on investment.