Xeta Technologies, a provider of converged communications services for the enterprise marketplace, has signed an agreement to provide professional services for Samsung Telecommunications America customers in North America.
The agreement, which is estimated to generate more than $2m in annual service revenue for Xeta, begins in April 2009 and is for a three-year period with an option to extend for an additional two years.
Under the terms of the agreement, Xeta will collaborate with Samsung Business Communication Systems (BCS) to create a professional services organization in support of Samsung North American channel partners and customers.
This new organization will integrate Samsung and Xeta capabilities and will be housed in a new facility near Samsung Telecommunications America headquarters in Richardson, Texas, said Xeta.
Greg Forrest, CEO of Xeta Technologies, said: Samsung has been investing in its North American dealer channel, doubling the size of its sales force, adding new marketing support, dealer incentives and flexible financing options. We look forward to enhancing their growth strategy.
Bart Kohnhorst, vice president for sales and marketing at Samsung Business Communication Systems, said: This agreement gives our channel partners access to resources that can extend their reach and accelerate revenue generation by closing knowledge gaps, and provide our customers with the advantage of a seamless, knowledgeable around-the-clock, nationwide support network.
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