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September 29, 2008

Working Solutions partners with Telus to accelerate homeshoring in Canada

Working Solutions, a provider of remote agent sales and support solutions for the contact center industry, has signed a partnership with Telus, a Canadian telecommunications company, to accelerate homeshoring in Canada.

By CBR Staff Writer

Under the terms of the agreement with Telus, Working Solutions will begin to recruit and pre-qualify contact center workers in Canada who will work from their homes.

Tim Houlne, CEO of Working Solutions, said: We’ve been providing home-based agents to enterprise companies since 1996. Our agent community allows us to offer highly-skilled workers residing anywhere in Canada to augment Telus Agent Anywhere. We’re excited about the growth potential for this partnership and our plans to expand services in Canada.

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