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August 25, 2009

Nortel expands collaboration with Sigma Systems

Adds SIP device auto-provisioning capability to help service providers lower their costs

By CBR Staff Writer

Nortel Carrier VoIP and Application Solutions (CVAS) has expanded its collaboration with Sigma Systems, a provider of IP fulfillment services. The collaboration provides a joint offering to automate the end-to-end provisioning of Nortel’s IP Powered Business to help service providers lower their costs.

Nortel said that its IP Powered Business Solution with the Device Provisioning Manager (DPM) will enable service providers to auto-configure and provision business and residential end-user SIP devices and VoIP phone lines. This capability will allow business and residential subscribers to use their IP phones and devices more quickly, because the devices will automatically locate the server, load the latest software and register to the appropriate VoIP call server.

According to Nortel, adding the SIP device auto-provisioning capability helps lower service providers’ costs by reducing administration tasks and truck rolls for customer support. It will also allow service providers to accept orders, remotely provision and activate IP telephony services for end-users.

Sita Lowman, leader, CVAS Marketing at Nortel, said: SIP device provisioning is a new capability of our IP Powered Business voice and multimedia solution and will help carriers reduce the amount of time, cost and complexity associated with deploying IP business services, like unified communications, integrated multimedia messaging, and fixed-mobile convergence applications.

Nortel said that it will offer the SIP end device auto-provisioning capability as part of its IP Powered Business Solution bundled with any of its Softswitch and Telephony Application Servers – including Communication Server (CS) 2000, IP Multimedia Softswitch, Communication Server 1500, and Adaptive Application Engine.

Preston Gilmer, vice president, product marketing at Sigma Systems, said: Service provider deployments of advanced business and residential VoIP have been hindered by the complexity of provisioning SIP end-devices. Sigma Systems and Nortel eliminate this hindrance. By automating the end-to-end provisioning with our joint solution, service providers can realise faster deployments with less order fallout, resulting in faster time to revenue.

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