European Commission VP Neelie Kroes said this is the first time the difference between advertised and actual broadband speeds is confirmed by comparable and reliable data from all EU Member States.
"There are significant differences in the European national markets, most likely due to advertising practices," Kroes said.
"Consumers need more of this sort of data to help make informed choices, so we will repeat the exercise. And we take these first results as further proof of the need for a real connected single market."
The commission said study will run until end 2014 and two more annual measurements are planned.
The study will allow European consumers to measure their own ISPs performance by joining a community of volunteers across all EU27 countries and also Croatia, Iceland and Norway.
This article is from the CBROnline archive: some formatting and images may not be present.
Join Our Newsletter
Want more on technology leadership?
Sign up for Tech Monitor's weekly newsletter, Changelog, for the latest insight and analysis delivered straight to your inbox.