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August 16, 2009

Douglas Telecom launches new business telephone service model with redundancy System

Combines idle telephone capacity into one unified PBX telephone network to realise savings

By CBR Staff Writer

Douglas Telecom has launched a new model for providing VoIP business telephone service. Douglas Telecom said that, with this new model, it will be able to realise substantial savings and pass them onto its customers by combining the idle telephone capacity that exists in every office in America into one unified PBX telephone network.

Douglas Telecom claims to implement fully redundant quad-server clusters with integral real-time backup and restore systems, giving business owners the confidence to use VoIP for day-to-day operations. Douglas Telecom’s new model for providing business VoIP makes the service both economical and feature-rich.

The company added that with its business telephone service, it is including all the standard PBX features, such as auto-attendant, call hold and transfer, ring groups, extensions and more, at no additional cost and without additional equipment. Integrated advanced features such as call holding queues, call recording, conference rooms, supervisor listen-in, staggered ringing patterns, electronic fax, multi-layered voicemail, alternate day / night / holiday greetings and call ring patterns and customised call routing are available on demand.

Douglas Telecom has built its system on foundation of its own technology, which combines databases with an indexing engine. Douglas Telecom’s indexing engine yields speed and efficiency lowering the networking and hardware costs of providing business VoIP services, the company said.

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This new Business Telephone Suite reportedly starts at $20 per month and includes telephone service and hosted PBX features.

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